Refund and Return Policy
Exchange Policy
At Nareeista, we currently offer product exchanges only. Refunds are not available once an order has been placed.
Exchange Timeframe
If you would like to request an exchange, the item must reach us within 7 days from the date of delivery.
Product Condition Requirements
Products should be:
- Products should be:
- Unused and neatly packed
- Maintained in the same condition as received
- Sarees must have original pleats and folds preserved
Non-Exchangeable Items
The following items cannot be exchanged:
- Jewellery pieces
- Stitched saree blouses
This is due to hygiene and safety reasons.
Ready to Wear Outfits
Customers purchasing Ready to Wear outfits are encouraged to review measurements carefully before placing an order.
Damaged or Faulty Products
If you receive a product with a manufacturing fault or damage, please contact our team at:
Our team will assist you with the exchange process.
Shipping & Return Charges
- Return postage charges must be covered by the customer
- Re-delivery charges for exchanged items are also payable by the customer
- These charges are separate from the original shipping fee paid during checkout
Replacement Delivery Time
Delivery time for replacement items may vary depending on your location.
Important Shipping Recommendation
For parcels valued above $50, we strongly recommend using a tracked or insured postal service, as Nareeista cannot be responsible for parcels lost during return transit.